Trust Your Project to the
“Your webcam confirmation and tech checking system works so well. I cannot imagine what would have happened if we had tried to set up 160 webcams without support.”
View Respondent Live
They say a picture is worth a thousand words. When it comes to IDIs and focus groups, being able to see your respondents live in their natural setting via webcams exponentially increases your ability to gain insights valuable for your study.
Respondents Are Ready
At the time of your interview, we make sure the respondent is in the interview or focus group and ready to go. Our CiviTechs work day and night for our clients to get respondents ready for prime time in your IDIs and focus groups.
Webcam Tech Checks
At Civicom, we have perfected a webcam management system that is designed for marketing researchers. Each respondent is tech checked in advance to assure the respondent will be effectively visible in the webcam screen, as well as heard.
We Handle the Details
We manage all the details through a webcam tracker that is updated for you daily , so that you always know what is going on. We take care of sending webcams to respondents who don’t have them. If the respondent already has a webcam, we test it.
Build Your Brand™
Make an impression on your client with your own branded Civicom audio conferencing line. We can also host sessions for you in a branded web room, with a branded log-in page, and integrate your branded Civicom audio line.
Sometimes you are on a super tight budget. Civicom Marketing Research Services can help you facilitate self-directed IDIs or Dyads, using our proprietary audio technology and our CyberFacility tools.
We provide screener and discussion guide translation, simultaneous translation during interviews or focus groups, plus transcripts in most languages. We offer project management and bi-lingual assistance in Spanish.
Visit our TranscriptionWing! Requesting a transcript is just a few clicks away. Check out our latest features, such as ListenLink™ to capture every spoken word possible. We offer quality, security, and rates that fit any budget.
Capture the true feelings of your respondents in their own voice in the moment they happen through audio recordings they create with Civicom InSitu® Mobile Qualitative Audio Diaries and Patient Journeys.
Civicom maintains its own proprietary audio conferencing system, which gives us extreme control over the quality of our audio lines and your recordings. We are able to manage the factors that can impact your experience.