Add Webcams

 

Add Webcams 

Add Webcams

Trust Your Project to the
Global Leader

“Your webcam confirmation and tech checking system works so well. I cannot imagine what would have happened if we had tried to set up 160 webcams without support.”

View Respondent Live

They say a picture is worth a thousand words. When it comes to IDIs and focus groups, being able to see your respondents live in their natural setting via webcams exponentially increases your ability to gain insights valuable for your study.

Respondents Are Ready

At the time of your interview, we make sure the respondent is in the interview or focus group and ready to go. Our CiviTechs work day and night for our clients to get respondents ready for prime time in your IDIs and focus groups.

Webcam Tech Checks

At Civicom, we have perfected a webcam management system that is designed for marketing researchers. Each respondent is tech checked in advance to assure the respondent will be effectively visible in the webcam screen, as well as heard.

We Handle the Details

We manage all the details through a webcam tracker that is updated for you daily , so that you always know what is going on. We take care of sending webcams to respondents who don’t have them. If the respondent already has a webcam, we test it.

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Webcam IDIs

Webcam IDIs

You can run webcam IDIs with or without stimuli. We will make sure that you are comfortable in advance with your own image in the webcam screen and feel ready to see yourself later on the streaming media file. You can share files with others.


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Add Webcams

Add Webcams

Our technical team makes sure that we are always shipping the most up to date and practical webcam equipment. Our technicians are trained in working with numerous webcam models, including many that are no longer sold, but might be resident on a respondent computer.


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Stimuli Assistance

Stimuli Assistance

Web-enabled IDIs and focus groups are a practical way to manage multiple pieces of stimuli as well as to incorporate various forms of stimuli into a format that will let you showcase all of the visuals efficiently. All you have to do is provide us with your stimuli.


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Facility Observation

Facility Observation

When you or your observers can’t travel to a facility, but you need to have respondents in a physical place, you can still conduct your IDI or focus group without being in the same place at the same time, through our unique system of connecting you from your personal location to the facility.


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Website Usability

Analyze Website Usability

Website usability is a type of analysis that is best conducted via observing a respondent engaging in online site navigation, explaining where they are going and why. We can also capture the activity the respondent engages in while navigating the site.


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Focus Group Discussions

Focus Groups

Webcam focus groups let you build rapport with the respondents as well as establishing camaraderie between them. As the webcam focus group progresses, respondents learn how to involve their environment in the purpose of the study.


Build Your Brand™

Build Your Brand

 

Make an impression on your client with your own branded Civicom audio conferencing line. We can also host sessions for you in a branded web room, with a branded log-in page, and integrate your branded Civicom audio line.

Self-Directed IDIs

Multi-language Capabilities

 

Sometimes you are on a super tight budget. Civicom Marketing Research Services can help you facilitate self-directed IDIs or Dyads, using our proprietary audio technology and our CyberFacility tools.

 

Multi-Language Capabilities

Multi-Language Transcriptions

 

We provide screener and discussion guide translation, simultaneous translation during interviews or focus groups, plus transcripts in most languages. We offer project management and bi-lingual assistance in Spanish.

 

Transcriptions

Transcriptions

 

Visit our TranscriptionWing! Requesting a transcript is just a few clicks away. Check out our latest features, such as ListenLink™ to capture every spoken word possible. We offer quality, security, and rates that fit any budget.

Audio Diaries

Audio Diaries

 

Capture the true feelings of your respondents in their own voice in the moment they happen through audio recordings they create with Civicom InSitu® Mobile Qualitative Audio Diaries and Patient Journeys.

Network Strength

Network Strength

 

Civicom maintains its own proprietary audio conferencing system, which gives us extreme control over the quality of our audio lines and your recordings. We are able to manage the factors that can impact your experience.

Deliverables for You

Services for You

Client Testimonials

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