Some research needs reach across the globe, delving into different languages, cultures, attitudes, and behavior. Navigating these thresholds takes skill and sensitivity – and sometime finding low-incidence respondents is the…
GreenBook is a professional association that brings innovative resources to market researchers on both sides of the table, and offers effective marketing opportunities in a variety of targeted media. Their publications and events provide stimulating, practical, and timely perspective on topics and issues relevant to the industry. The GreenBook Directory connects buyers with suppliers of market research services by providing detailed information on research firms and by supporting client-supplier interaction with new online tools. GreenBook publishes the GreenBook Blog, the industry’s leading online forum for the exchange of industry insights.
The quality of your research is very important to you. When you interview respondents in your telephone or Web-enabled IDIs or focus groups, run an online bulletin board or community…
The Civicom team helped set up a live demo very quickly for our client who will be using the platform for their upcoming research. It was a successful demo that helped the client feel comfortable using Civicom.
Civicom team is always very responsive and stays on top of the details. The team did a wonderful job. (I also had another/similar project fielding at the same time and we were able to avoid scheduling errors, etc. which was fantastic)
Attention to detail, great customer service (friendly, helpful staff), willing to accommodate last minute changes AND call attention to errors (qual vendor made mistake with time of interview and Civicom caught the error). Fantastic job, thanks to all that helped!
Operators 100% polite! Operators always early and ready when I dial in. Operators THINK about troubleshooting and tracking down the respondent. Good communication with us moderators. Recruitment for studies is often a challenge and Civicom is never the weak link in the chain – it’s very nice to have ONE STEP in the process that we DON’T have to worry about. Appreciate your support.
I was extremely pleased with the level of service I received from Civicom. I was working with 2 other similar vendors at the same time, and I felt that Civicom outshone them all.
Participant recruitment, project management was great. The groups went off without a hitch and no technology issues. Working with Civicom was very reassuring and the project ran smoothly.