Trust Your IDIs and Focus Groups
to the Global Leader
“We want to thank you for your support with our interviews. They went great! We had a lot of fun and learned so much.”
Global Audio Solutions Leader
Civicom is powered by its proprietary global audio conferencing technology platform designed and maintained exclusively for serving Civicom clients and customers.
Our well-trained technicians are experienced at facilitating audio IDIs and focus groups with any number of conferencing lines, even in the most remote regions of the world.
Unparalleled Audio Capabilities
You are going directly to the source when working with Civicom. We are directly managing the quality of your audio experience, unlike organizations that are dependent on the limits of a third-party audio provider.
Service and Support
Whether you are running simple telephone IDIs domestically, or complex focus groups in multiple countries, only Civicom has the ability to assure that you have uninterrupted and successful IDIs or focus groups.
Build Your Brand™
Make an impression on your client with your own branded Civicom audio conferencing line. We can also host sessions for you in a branded web room, with a branded log-in page, and integrate your branded Civicom audio line.
Sometimes you are on a super tight budget. Civicom Marketing Research Services can help you facilitate self-directed IDIs or Dyads, using our proprietary audio technology and our CyberFacility tools.
We provide screener and discussion guide translation, simultaneous translation during interviews or focus groups, plus transcripts in most languages. We offer project management and bi-lingual assistance in Spanish.
Visit our TranscriptionWing! Requesting a transcript is just a few clicks away. Check out our latest features, such as ListenLink™ to capture every spoken word possible. We offer quality, security, and rates that fit any budget.
Capture the true feelings of your respondents in their own voice in the moment they happen through audio recordings they create with Civicom InSitu® Mobile Qualitative Audio Diaries and Patient Journeys.
Civicom maintains its own proprietary audio conferencing system, which gives us extreme control over the quality of our audio lines and your recordings. We are able to manage the factors that can impact your experience.