Audio Solutions

 

Audio Solutions 

Audio Solutions

Trust Your IDIs and Focus Groups
to the Global Leader

“We want to thank you for your support with our interviews. They went great! We had a lot of fun and learned so much.”

Global Audio Solutions Leader

Civicom is powered by its proprietary global audio conferencing technology platform designed and maintained exclusively for serving Civicom clients and customers.

Technical Strength

Our well-trained technicians are experienced at facilitating audio IDIs and focus groups with any number of conferencing lines, even in the most remote regions of the world.

Unparalleled Audio Capabilities

You are going directly to the source when working with Civicom. We are directly managing the quality of your audio experience, unlike organizations that are dependent on the limits of a third-party audio provider.

Service and Support

Whether you are running simple telephone IDIs domestically, or complex focus groups in multiple countries, only Civicom has the ability to assure that you have uninterrupted and successful IDIs or focus groups.

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Global Audio Expertise

Global Audio Expertise

Involve countries anywhere in the world. We provide local toll free numbers where available. Observers can join easily and no longer have to worry about expensive international calling fees.

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Active Talker

Active Talker

By viewing the Active Talker screen, you are able to see by name who is speaking during the focus group. It eliminates the guesswork involved in figuring out who is talking at any given moment.

Build Your Brand™

Build Your Brand

 

Make an impression on your client with your own branded Civicom audio conferencing line. We can also host sessions for you in a branded web room, with a branded log-in page, and integrate your branded Civicom audio line.

Self-Directed IDIs

Self-Directed IDIs

 

Sometimes you are on a super tight budget. Civicom Marketing Research Services can help you facilitate self-directed IDIs or Dyads, using our proprietary audio technology and our CyberFacility tools.

 

Multi-Language Capabilities

Multi-Language Capabilities

 

We provide screener and discussion guide translation, simultaneous translation during interviews or focus groups, plus transcripts in most languages. We offer project management and bi-lingual assistance in Spanish.

 

Transcriptions

Transcriptions

 

Visit our TranscriptionWing! Requesting a transcript is just a few clicks away. Check out our latest features, such as ListenLink™ to capture every spoken word possible. We offer quality, security, and rates that fit any budget.

Audio Diaries

Audio Diaries

 

Capture the true feelings of your respondents in their own voice in the moment they happen through audio recordings they create with Civicom InSitu® Mobile Qualitative Audio Diaries and Patient Journeys.

Network Strength

Network Strength

 

Civicom maintains its own proprietary audio conferencing system, which gives us extreme control over the quality of our audio lines and your recordings. We are able to manage the factors that can impact your experience.

Deliverables for You

Services for You

Client Testimonials

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