At Civicom, we believe technology can provide a powerful solution to these challenges. In this case study, we demonstrate how our CCam® focus platform enabled a successful hybrid mock jury trial that combined the advantages of in-person and virtual participation.
We were asked if it was possible to stream some of the attorney arguments as well as facilitate deliberation virtually while the mock jurors were physically present in presentation and deliberation groups inside a focus group facility. The challenge was to find a way to deliver a seamless hybrid experience that would meet the client’s expectations while avoiding postponement and respondent fall-outs.
Our CCam® focus technology kit was already at the venue, and the facility team was familiar with using it, making the technology setup effortless. We were able to stream both in-person and virtual attorney arguments and witness testimonies live in the presentation room and securely broadcast everything to remote observers. Experienced Civicom facilitators were assigned to provide in-the-moment technical assistance and problem-solving as needed.
With our CCam® focus HD 360° streaming solution, the trial consultants and observers were able to absorb critical details from each deliberation session. Our active speaker feature provided focused views of mock jurors as they were talking. Joining with just one click, no download needed, enabled remote viewers to easily participate in the sessions.
The portability and flexibility of our CCam® focus equipment made it adaptable to the requirements of the emerging hybrid approach to mock jury trials. Recordings and transcripts were accessible to trial consultants through Civicom’s integrated Glide Central video and text curation platform, where features such as tagging, clipping, and storyboarding were immensely useful in client report preparation.
What We Delivered
To prepare the attorneys and moderators, we conducted a walkthrough of our CCam® platform. They learned how to view the attendee list, utilize backroom chat, and share files within the platform. A short client runthrough was also done to show moderators how to seamlessly move back and forth between deliberation groups. We also offered and provided a tech check review to the attorneys or witnesses joining remotely.