You are supported by a dedicated technical support CiviTech team. We discuss your project with you before it begins, to assure what you desire to accomplish can be done. We understand and manage the issues resulting from bandwidth limitations, webcams, smart phones, software updates, computers and firewalls. All respondents are tech-checked in advance to assure successful participation. Issues are managed before the interview, not during the interview, when your clients may be present and observing.