Deliverables for You

 

Audio Recordings

Audio Recordings

 

You get audio recordings that you can save to your hard drive or access online. You can replay your interviews at any time and also share the links with clients and colleagues. Audio recordings can be clipped to include in client reports.

Streaming Media Files

Streaming Media Files

 

You and your clients will be able to experience an interview again and again by playing your streaming media files. These are audiovisual recordings that capture everything that took place during the interview or focus group.

Clipable Audiovisual Files

Clipable Audiovisual Files

 

Make it easier to prepare your reports, as well as share the interview or focus group experience with your clients. We can provide you with files to clip into segments for your client reports. We can also clip the files for you.

Editing Services

Editing Services

 

Embedding clips in your presentations can bring your reports to life, impressing your clients. We can edit or clip your recordings according to your direction, to save you time, as well as create highlight reels for you.

CDs, DVD’s, External Hard Drive

CDs, DVD's, External Hard Drive

 

When your project is over, you and your clients will want to maintain a record of your project. We can package your audio recordings, streaming media files, and multimedia projects on DVDs or external hard drives.

Multi-Language Transcriptions

Multi-Language Translation

 

 

We provide simultaneous translation for phone and web IDIs and focus groups plus translation of audio and web recordings. We can merge translated audio recordings with video for viewing in a second language.

 

Webcam IDIs

Add Webcams

 

Enhance and personalize the interview or focus group experience. Civicom will ship a webcam to each respondent and conduct a tech check with each person to assure they have the webcam installed correctly and are all ready for your interviews or webcam Focus Groups.

Focus Groups

Focus Groups

 

Start your online focus group by fostering a discussion via webcams. Respondents can become comfortable with each other. You can build camaraderie with your group. Observers can see everyone who participates from wherever they happen to be at the time of the group.

Stimuli Assistance

Stimuli Assistance

 

Need to have your respondents look at ads, product labels, or video? We set up your visual stimuli so your respondents can view your content. Zoom in, randomize stimuli, and present complex visuals in ways easily understood.

Facility Observation

Facility Observation

 

Conduct a focus group in a traditional facility and transmit live to remote viewers. Your moderator and respondents can even be in separate locations, even on the other side of the world. Our solution is both flexible, and inexpensive.

Website Usability

Website Usability

 

Website usability is best analyzed when you can observe the respondent right on the client website and receive a streaming media file of the interview afterwards. Civicom Marketing Research Services helps facilitate website usability studies globally and across the U.S.

Transcriptions

Transcriptions

 

Civicom offers you an excellence-driven transcription service called TranscriptionWing™ that delivers the very best quality as well as fast turnaround. One, two, or five-day, and 4-hour turnaround times and multi-language options are available.

 

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