Beyond Any Doubt — An NGO’s Search for Qualified Pregnant Couples

The Challenge How did a research team ensure that women who claimed to be pregnant in the second trimester and also said they met certain medical criteria were indeed valid study participants? The Solution The Civicom CiviSelect™ recruiting team validated the respondents through documentation including a dated Ultrasound image, a doctor’s signed letter, and a…

Global Pharma Turns Its Ears to Eastern Europe

The Challenge How was our client going to help a global pharmaceutical company know the touch-points with local physicians in order to expand into Hungary and Romania? The Solution The interviews were held using telephone IDIs and a web room. A moderator facilitated the discussion to ensure that everything would go smoothly. Through Civicom CyberFacility®,…

Medical Equipment Manufacturer Explores International Markets

The Challenge How did a medical equipment manufacturer, specializing in laser technology, host interviews in Brazil, Israel, and China with respondents who spoke Portuguese, Hebrew, or Chinese? The Solution The client wanted to know how international participants would view their medical equipment to determine if they could successfully launch it globally. In order to accomplish…

Ups and Downs — Measuring Meds In-the-Moment

The Challenge How did a researcher for a pharma company and its physician advisors get participants in a drug study to talk about their feelings while taking a supplemental medication for the treatment of depression? The Solution Civicom recommended the use of Civicom ThoughtLight® to record their patient journeys. For a period of three days…