Adjustable Transcription Delivery On Time and In Budget

The Challenge How did a researcher meet the challenge of having forty interviews transcribed in two weeks, within budget, and to have all transcripts in hand on the day after the conclusion of the last interview? The Solution The answer was Civicom TranscriptionWing™ cost-effective staggered delivery. Our Civicom TranscriptionWing™ used more cost-effective turn-around times for…

Filling the Gaps with ListenLink™

The Challenge How did our client figure out all that was being said in twenty live interviews with heavy accents and moderator cross talk, all recorded in another country in a noisy coffee shop? The Solution Our TranscriptionWing™ team used our ListenLink™ technology to replace myriad unintelligible snippets with in-transcript live links to recorded unintelligibles.…

Local Banking Done Better

The Challenge How can a nationwide financial services provider better tailor their services and support to everyday customers directly in the lobby of their bank locations? The Solution By utilizing the flexibility of ThoughtLight® when it comes to in-the-moment insights, the client was able to “tag-along” with 75 respondents every time they went to their…