Flexible Transcript Formatting Essential to a Research Project

The Challenge A research group for a known pharmaceutical company needed their transcripts customized with different styles for highlighting pertinent content, which was critical to their documentation and review process. They wanted the questions from their stimuli placed in an Excel sheet with the corresponding answers transcribed and summarized. The Solution TranscriptionWing accepts unique transcript…

Seeking Political Consensus in the Middle East

The Challenge How did a political consulting firm that was hired by a U.S. agency to gather insights in a Middle Eastern country in order to find common ground among people of clashing viewpoints that were leading to violence, actually get people to talk? The Solution Civicom Marketing Research Serves was hired to find a…

Adjustable Transcription Delivery On Time and In Budget

The Challenge How did a researcher meet the challenge of having forty interviews transcribed in two weeks, within budget, and to have all transcripts in hand on the day after the conclusion of the last interview? The Solution The answer was Civicom TranscriptionWing™ cost-effective staggered delivery. Our Civicom TranscriptionWing™ used more cost-effective turn-around times for…

Filling the Gaps with ListenLink™

The Challenge How did our client figure out all that was being said in twenty live interviews with heavy accents and moderator cross talk, all recorded in another country in a noisy coffee shop? The Solution Our TranscriptionWing™ team used our ListenLink™ technology to replace myriad unintelligible snippets with in-transcript live links to recorded unintelligibles.…

Ups and Downs — Measuring Meds In-the-Moment

The Challenge How did a researcher for a pharma company and its physician advisors get participants in a drug study to talk about their feelings while taking a supplemental medication for the treatment of depression? The Solution Civicom recommended the use of Civicom ThoughtLight® to record their patient journeys. For a period of three days…