What Our Clients Say

Discover how our services and support have exceeded our clients' expectations. Read our testimonials and find out why we're the trusted partner for market researchers.

Overall
Score

90.0

Quality
Score

4.5

Client
Satisfaction

99.9%

"Civicom saved the day when a competitor fell short. Thank you!"

10 / 10

"Customer service is great. Problems are addressed quickly and fairly. Tech is reliable."

10 / 10

"You guys are awesome! You raise the bar for all of the partner companies that I work with and I appreciate you and everyone on your team!"

10 / 10

"Great responsiveness and availability. There was one group that went a little off the rails and the Civicom team was able to help us get it back on track quickly and unobtrusively."

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10 / 10

"Very fast scheduling, very accurate, timely organization of interviews, and tech support was very courteous and helpful."

10 / 10

"Quick response to all questions. Excellent customer service. Techs were outstanding."

10 / 10

"You are my favorite platform"

10 / 10

"Providing update more proactively on the transcript delivery and ensure the labelling are correct with the relevant files sent"

10 / 10

"I honestly don't know how I did my job before I started partnering with you and the rest of the team!!! Thank you!!!"

10 / 10

"Great customer service and attention to questions and overall client needs."

10 / 10

"The whole Civicom team is always so attentive to our needs, and quickly. Thank you!"

10 / 10

"The reason I use Civicom is the convenience of the platforms you provide, the quality of the recruits is fantastic, and having one point of contact for my projects is easy to manage. The deadlines were met with no problem and the recruits showed up! Mary and her team are reliable and great to work with."

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10 / 10

"I know we can always depend on Civicom for great partnerships and timely responses. Thank you for all the help!"

10 / 10

Everything went well again perfect

10 / 10

Everything went smoothly

10 / 10

Really appreciate the quick turnaround time on this one!

10 / 10

Consistently problem-free

10 / 10

I worked on this project with Sweet and she was fantastic to work with. Very responsive and helpful! This was my first time working with Civicom, some of my colleagues have already worked with you and gave me great reviews. I agree 100%. The equipment was sent timely and the process to set up with our facility was seamless. The day of the focus groups, the streaming video was great! My client commented on really liking the Owl camera which shows different portions of the group. So all in all, a very positive experience and I will be back!

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10 / 10
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