Civicom: A Global Market Research Facilitator
of Telephone and Web-Enabled Solutions
UNPARALLELED EXPERTISE
Successfully navigating international or multi-country projects as well as emerging markets requires a leader experienced in global communications. When it is time for your global project, you can turn to Civicom for the expertise your project needs globally.
GLOBAL AUDIO POWER
Civicom is powered by a combination of proprietary global audio technology, web technology tools, and superior recording capabilities. We can facilitate your IDIs and focus groups in close to 96 countries, in English or the local language.
LOCAL TO GLOBAL
Civicom is a global leading edge provider of web-enabled and internet-based virtual technology solutions that enable marketing researchers to gather respondents, clients, moderators, and other significant parties to participate in research from wherever they are in the world.
TRANSCRIPTIONS AND TRANSLATION
Civicom offers simultaneous and follow-up translation for global and multi-country projects. Our online bulletin board is available in over 40 languages. We provide a state-of-the-art proprietary transcription system with flexible delivery dates and provide transcriptions in multiple languages.
ANY PROJECT, ALMOST ANYWHERE
Our global expertise enables you to conduct local language interviews, focus groups, online bulletin boards, private online communities, mobile qualitative research, audio diaries, video journals, shopper insights, patient journeys, mystery shopping, and more.
YOU IMAGINE IT, WE DO IT
Technical know-how, creative thinking, and responsive client service are the key fundamentals of Civicom. We’ve facilitated virtually every kind of phone or web-enabled marketing research project possible. We set the standard in superior client service and support.
Global Expertise Case Studies
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Testimonials
“You guys at CCam are absolutely the best. I was so surprised and appreciated the quick reply in getting this client set up. You guys have been on top of everything and the communication has been great.
I will make sure to tell our clients even more about your service.”
Overall, the project was very successful and our client was happy, which is most important.
Everything was FANTASTIC! From a recruiting standpoint and platform!
As a direct result of the collaboration between that company and yours, our clients were able to continue to hear directly from their consumers to obtain feedback which fed directly and efficiently into the creative development process. Being able to observe the quantitative data in real-time, select whom they would like to pull into the focus group and then view the live sessions, clients felt integrated into the process and remained highly engaged throughout the day. As a result, clients returned again and again to take advantage of the process, iterate their ideas, and retest and produce relevant and successful ad campaigns driving success for their brand.
You and your team were magnificent!! Everything went smoothly – as if by Civi magic.
PLEASE thank everyone for all of their help too. My team and I deeply appreciate all of your nimbleness!
May the next project be less crazy and better timed!
Civicom continues to be an exceptional partner for all my projects. It is hard to imagine doing a project without them. For this particular project, I was especially grateful for Civicom’s flexibility in allowing us to update the stim as the client’s design firm made updates over the course of the sessions. That is invaluable! My clients and internal partners are extremely happy with the platform, the client service and the learnings we’re getting by partnering with them.