PII Data Anonymization
Protect your client and respondents with PII data anonymization options such as video blurring, audio masking, and PII scrubbing to preserve confidentiality. Our platform strictly adheres to GDPR, HIPAA compliance, and relevant privacy laws. Civicom's data is hosted in our secure private cloud.
Data Anonymization Tools
Protecting Personal Identifiable Information
Rest assured, we use advanced security measures to protect your personal information from unauthorized access.
Real-Time Respondent Management
Commitment to PII Protection
Keep your respondent’s voice confidential by using our Audio Masking service. Given the importance of protecting PII, this will eliminate the possibility of your respondent being identified by the end client, because of their voice. You may further combine this with our Face Blurring service – especially where webcam interviews are involved.
Sometimes, your project requires that your respondent is on their webcam during an interview. Use our image blurring service and we will help you edit/blur you respondents’ image so that they are not recognizable when the video is played back. You can combine this with our Audio Masking service.
Our extensive Network Encryption Policy requires the use of cryptography to protect data in transit. All devices connecting to the network must be authorized and documented. Identity of users and computers connecting to the network must be authenticated via network firewall. We control the types of connections permitted.
Some clients prefer their own file transfer system when working sharing personally identifiable information or personal health information with us. We fully support use of your preferred file transfer method when transmitting respondent between your organization and ours. This can enhance your sense of protection even further when working with us.
We have the expertise to manage PII requirements in real time, on both our audio and web-enabled platforms. GDPR-eligible respondent acknowledgements to participate are logged by respondent, date, and time of agreement. Respondents are required to identify their country when requesting information or participating in a study we facilitate on behalf of our clients.
Civicom maintains strict information security policies, data flow procedures and security measures, data flow mapping, GDPR training., In addition to our Infosec team, our data protection staff includes a full time Compliance Officer, plus a full time Network Data Protection Officer and two assistants. We are approved and validated participants in the EU-US Privacy Shield.
As processors of the data of EU residents, we subscribe to the requirements of the EU General Data Protection Regulation and its underlying intent that aims to give the residents of the EU more control over their data.
Civicom has put safeguards in place to be compliant with HIPAA (the Health Insurance Portability and Accountability Act of 1996) and associated regulations.
We maintain a comprehensive information security policy that is the foundation for the development and implementation of our security practices.
State Privacy Laws
Being compliant with state privacy laws shows our dedication to maintaining the highest standards in protecting personal information.
Respondents Integrity and Authentication
A strong emphasis on respondent integrity verifies identities, prevents falsified answers, and guarantees the validity of survey results.