Jul 15, 2021
Jezreel Biscocho

Civicom Webinar Showcases Enhanced CyberFacility® Solution for IDIs and Focus Groups

CyberFacility Elevated: The Right Choice For Research Success

Global marketing research solution provider Civicom hosted a webinar on July 7, 2021 that showcased the improvements on CyberFacility®, its telephone and web-enabled interview and focus group solution.

The webinar “CyberFacility Elevated: The Right Choice For Research Success” explored the latest CyberFacility capabilities designed to provide researchers flexible platform options and inventive solutions to enhance their marketing research.

Civicom’s webinar discussed the latest developments on its leading edge CyberFacility® IDI and Focus Group solution and how researchers can leverage Civicom services for the success of their research.

Civicom combines white glove support and cutting edge innovation that allows researchers to remotely moderate anywhere and deliver agility outside of in-person environments. The enhancements were developed from client feedback and expert assessments of emerging solutions in the market.

With 20 years of experience and as a global leader in market research facilitation, Civicom continues to enable researchers to elevate their research process and quickly adapt to the digital transformation in research. 

About Civicom® Marketing Research Services

Civicom® Marketing Research Services offers many options to enhance the research process for marketing research professionals. Civicom® is the global leader in facilitating telephone and web-enabled in-depth interviews and focus groups using Civicom CyberFacility®. Civicom® also offers Civicom Chatterbox®, an asynchronous research platform for online communities and bulletin boards, plus the Civicom ThoughtLight® Mobile Insights App, a mobile qualitative tool for collecting richer in-the-moment insights, useful for shopper insights, audio diaries, and patient journeys.

Civicom® operates in over 96 countries and offers extensive translation services for marketing researchers, as well as transcription services through TranscriptionWing™, and market research respondent recruiting through CiviSelect™. All of these services are available in Spanish, as well as English, and multiple other languages.

Civicom® Marketing Research Services chooses to be as dynamic as it is innovative; always listening to and acting on clients’ ideas and requests as they see fit. This kind of relationship has paved the way for the development and roll-out of new services. 

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