"Quick response to all questions. Excellent customer service. Techs were outstanding."
What Our Clients Say
Discover how our services and support have exceeded our clients' expectations. Read our testimonials and find out why we're the trusted partner for market researchers.
"You are my favorite platform"
"Providing update more proactively on the transcript delivery and ensure the labelling are correct with the relevant files sent"
"I honestly don't know how I did my job before I started partnering with you and the rest of the team!!! Thank you!!!"
"Great customer service and attention to questions and overall client needs."
"The whole Civicom team is always so attentive to our needs, and quickly. Thank you!"
"The reason I use Civicom is the convenience of the platforms you provide, the quality of the recruits is fantastic, and having one point of contact for my projects is easy to manage. The deadlines were met with no problem and the recruits showed up! Mary and her team are reliable and great to work with."
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"I know we can always depend on Civicom for great partnerships and timely responses. Thank you for all the help!"
Everything went well again perfect
Everything went smoothly
Really appreciate the quick turnaround time on this one!
Consistently problem-free
I worked on this project with Sweet and she was fantastic to work with. Very responsive and helpful! This was my first time working with Civicom, some of my colleagues have already worked with you and gave me great reviews. I agree 100%. The equipment was sent timely and the process to set up with our facility was seamless. The day of the focus groups, the streaming video was great! My client commented on really liking the Owl camera which shows different portions of the group. So all in all, a very positive experience and I will be back!
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Civicom is an industry leader that I trust! My only recommendation is to keep an eye on the actual delivery of the transcription deliverables to the client team.
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I wanted to send a note to say I’m well impressed with the team and how they deal with tech issues, not only at the beginning, but also when participants have tech or access issues throughout, and overall, being well involved in the success of our projects. We value working with you and you’re on top of it all. I couldn’t ask for a better partnership.
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You are my favorite platform!
Providing update more proactively on the transcript delivery and ensure the labelling are correct with the relevant files sent
Tom is a fantastic PM! Tom and Gabriel are a pleasure to work with.