Why Trust Civicom with Your Market Research Translations?

A SMALLER WORLD

Today, the world is growing smaller. Technology has made it possible to run IDIs (In-depth Interviews) and Focus Groups around the world in real time using web-enabled and wireless cell technology and advanced fiber optic phone lines.

THE TOWER OF BABEL

Despite advances in technology, the world is far away from speaking one universal language. Yet in a global economy with international brands, it is essential that marketers understand what consumers and respondents think.

INTERPRETATION IS KEY

Hundreds of IDIs and Focus Groups are run every day in multiple languages, frequently in languages not spoken by the product sponsor. To enable the right decisions, it is critical that respondent thinking is accurately translated.

TRUST THE GLOBAL LEADER

Civicom operates globally serving over 90 countries. Our staff is experienced at serving clients all over the world in multiple cultures. When it is time for your multi-language project, turn to the global leader in audio facilitation and web technology.

We Feature Simultaneous Interview and Focus Group Translation

Toll free numbers globally where observers can join easily

Global Audio Expertise

Involve countries anywhere in the world. We provide local toll free numbers where available. Observers can join easily and no longer have to worry about expensive international calling fees.

Local Language Web Room Access

Web room access for respondents in IDIs and Focus Groups hosted by Civicom is available in a wide variety of languages. This makes it easier for respondents to participate successfully in a research study where stimuli are shown.

Simultaneous transation services for market research IDIs and focus groups

Multi-Language Translation

We provide simultaneous translation for phone and web IDIs and focus groups plus translation of audio and web recordings. We can merge translated audio recordings with video for viewing in a second language.

Audio Files transcribed in multiple languages

Multi-Language Transcriptions

Our TranscriptionWing™ can provide written text from your project’s IDIs or Focus Groups, asynchronous online discussion, or mobile study, in either English or a local language. Multiple turn-around times and flexible pricing.

Chatterbox supports over 40 languages

Chatterbox is Available in Other Languages

Our Civicom Chatterbox® online bulletin board is available in over 40 languages. We can also create identical boards for each discussion in several languages simultaneously, so you can run a local language study in multiple countries.

Conduct a market research interview translated in any language any where

Mobile Qual: Any Language, Any Time

You can conduct a mobile qual study in almost any language. Welcome messages and project guidelines are recorded in the local language. Respondents dial in and record their thoughts the same way they do in a study in English.

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Testimonials

You are just excellent and we appreciate it! You always go that extra mile to ensure that everything is running smoothly and never get annoyed when we ask for the impossible at the last minute.

When Civicom is on a study I am always at ease knowing that all details are being handled.

“We conduct research globally and CCam focus helped us accomplish our research in US, Europe and Asia. We never had to worry about logistics because we know that CCam focus has it covered.”

Civicom team is always very responsive and stays on top of the details. The team did a wonderful job. (I also had another/similar project fielding at the same time and we were able to avoid scheduling errors, etc. which was fantastic)

“Multiple cameras in one stream? No problem! CCam does not fail to surprise us with their capabilities that’s why it’s our first choice of recommendation to our clients!”

“We’ve been challenged by a client to interview participants in a facility while moderating remotely. CCam focus responded with a solution that allowed us to interview the participants as if we’re talking to them face to face. I have never seen anything like it! This amazing technology allowed us to continue doing research at such difficult times.”

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