Why Trust Civicom with Your Market Research Translations?


Today, the world is growing smaller. Technology has made it possible to run IDIs (In-depth Interviews) and Focus Groups around the world in real time using web-enabled and wireless cell technology and advanced fiber optic phone lines.


Despite advances in technology, the world is far away from speaking one universal language. Yet in a global economy with international brands, it is essential that marketers understand what consumers and respondents think.


Hundreds of IDIs and Focus Groups are run every day in multiple languages, frequently in languages not spoken by the product sponsor. To enable the right decisions, it is critical that respondent thinking is accurately translated.


Civicom operates globally serving over 90 countries. Our staff is experienced at serving clients all over the world in multiple cultures. When it is time for your multi-language project, turn to the global leader in audio facilitation and web technology.

We Feature Simultaneous Interview and Focus Group Translation

Toll free numbers globally where observers can join easily

Global Audio Expertise

Involve countries anywhere in the world. We provide local toll free numbers where available. Observers can join easily and no longer have to worry about expensive international calling fees.

Local Language Web Room Access

Web room access for respondents in IDIs and Focus Groups hosted by Civicom is available in a wide variety of languages. This makes it easier for respondents to participate successfully in a research study where stimuli are shown.

Simultaneous transation services for market research IDIs and focus groups

Multi-Language Translation

We provide simultaneous translation for phone and web IDIs and focus groups plus translation of audio and web recordings. We can merge translated audio recordings with video for viewing in a second language.

Audio Files transcribed in multiple languages

Multi-Language Transcriptions

Our TranscriptionWing™ can provide written text from your project’s IDIs or Focus Groups, asynchronous online discussion, or mobile study, in either English or a local language. Multiple turn-around times and flexible pricing.

Chatterbox supports over 40 languages

Chatterbox is Available in Other Languages

Our Civicom Chatterbox® online bulletin board is available in over 40 languages. We can also create identical boards for each discussion in several languages simultaneously, so you can run a local language study in multiple countries.

Conduct a market research interview translated in any language any where

Mobile Qual: Any Language, Any Time

You can conduct a mobile qual study in almost any language. Welcome messages and project guidelines are recorded in the local language. Respondents dial in and record their thoughts the same way they do in a study in English.