Store, Organize and Retrieve
Recordings of your IDIs and focus groups are sorted by project on the project page in your Glide account. This is the central hub from where you are able to manage all of your projects stored in Glide.
Recordings of your IDIs and focus groups are sorted by project on the project page in your Glide account. This is the central hub from where you are able to manage all of your projects stored in Glide.
Generate machine transcripts with the click of a button. You can edit these yourself or request our transcription clean-up service. You can also order human transcripts from our expert team of editors and proofers.
Finding key insights is made easier through Glide Central’s tag feature. Tags are keywords of importance to your research and analysis that you can tie to any content within Glide. You can add tags to project folders, recordings, clips, and storyboards in order to organize and sort content.
Utilize markers to identify important moments in your recording. Markers act as reference points to take you straight to a specific moment in your audio or video file. Click on any marker to automatically jump to that time in your recording. You can also add notes to remember why you created each marker.
Create clips from video recordings using the Glide clipping tool using your time markers. You can generate clips independently of a transcript. Add a file name to easily identify your clip, and/or a tag for quick reference when searching. Preview your clips before you save them then download your clips in MP4 format.
Put your clips together into a dynamic storyboard to include in your client report. You can organize the clips into your ideal sequence. Add audio, video, and images for visual transitions.You can also play your storyboard directly from the Glide platform, as well as export it as an MP4 file.
Glide Central lets you provide project access to team members and viewing privileges to clients, if you wish. You can control the level of access granted. Simply create a link that you can send to clients and colleagues you want to include. The number of collaborators you can add is not limited.
We are GDPR compliant. We have a dedicated Information Security Team that oversees all of our security protocols. Your stored data are encrypted. Using our human transcription capabilities enables your stored files to be HIPAA compliant. We maintain intense focus on privacy, data protection, and confidentiality.
Our detailed Glide User Guide provides step-by-step guidance to understand how to work with all of the Glide platform’s many features. In addition to your Civicom projects delivered to you in Glide, you can add additional projects to the Glide platform. Contact us for details. At Civicom, Your Project Success Is Our Number One Priority.
“You guys at CCam are absolutely the best. I was so surprised and appreciated the quick reply in getting this client set up. You guys have been on top of everything and the communication has been great.
I will make sure to tell our clients even more about your service.”
Overall, the project was very successful and our client was happy, which is most important.
Everything was FANTASTIC! From a recruiting standpoint and platform!
As a direct result of the collaboration between that company and yours, our clients were able to continue to hear directly from their consumers to obtain feedback which fed directly and efficiently into the creative development process. Being able to observe the quantitative data in real-time, select whom they would like to pull into the focus group and then view the live sessions, clients felt integrated into the process and remained highly engaged throughout the day. As a result, clients returned again and again to take advantage of the process, iterate their ideas, and retest and produce relevant and successful ad campaigns driving success for their brand.
You and your team were magnificent!! Everything went smoothly – as if by Civi magic.
PLEASE thank everyone for all of their help too. My team and I deeply appreciate all of your nimbleness!
May the next project be less crazy and better timed!
Civicom continues to be an exceptional partner for all my projects. It is hard to imagine doing a project without them. For this particular project, I was especially grateful for Civicom’s flexibility in allowing us to update the stim as the client’s design firm made updates over the course of the sessions. That is invaluable! My clients and internal partners are extremely happy with the platform, the client service and the learnings we’re getting by partnering with them.