Case Study

Independent Moderator Goes Global With Civicom

Jan 24, 2019
Independent moderator conducting global IDIs and focus groups

The Challenge

How did an independent market researcher in the UK enhance their capability to become a global player in Australia?

The Solution

The answer was Civicom CyberFacility® web-enabled interviews conducted from the researcher’s own home. Moderator training, plus our expertise in facilitating interviews globally, combined with our 24/7 work environment of live real-time support on each and every interview gave the researcher support and a sense of security and confidence when using an unfamiliar approach.

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