Why Choose Civicom for Your Mobile Market Research Needs?

LATEST TECHNOLOGY

When it’s time to consider engaging in research through using tablets, feature phones, and smart phones, Civicom Marketing Research Services has designed tools that enables you to conduct mobile research globally.

QUALITY & EXPERTISE

Our mobile qual technology allows you to run a mobile qual study in almost any language, in almost any country. You can run a single country study, or a multi-country study in multiple languages, simultaneously.

REAL-TIME INSIGHTS

Virtually every demographic group has embraced mobile services worldwide. Marketers and researchers now have huge new opportunities to get feedback as it occurs in real time.

RESEARCH-DRIVEN DESIGN

Our services have been created as a result of input from marketing researchers regarding the need for qualitative and hybrid data collection tools and marketing research software. Walk in the shoes of your respondents from wherever you are.

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ThoughtLight® Mobile Insights App

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Gather and analyze genuine in-the-moment insights through ThoughtLight® mobile app. Capture audio, photo, video, text and geolocation, to get to the respondent’s true sentiments.

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Front Row™ Mobile Ethnography

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Obtain deeper insights, stretch the flexibility of your market research, and observe respondents in real time without the need to be physically present through FrontRow™.

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See Me Navigate™ Mobile Content Usability

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Gather natural and more accurate insights on respondent’s mobile content user experience using See Me Navigate™. Observe remotely as respondents interact with your mobile website or app.

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Mobile Research Case Studies

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Testimonials

The Civicom team helped set up a live demo very quickly for our client who will be using the platform for their upcoming research. It was a successful demo that helped the client feel comfortable using Civicom.

Civicom team is always very responsive and stays on top of the details. The team did a wonderful job. (I also had another/similar project fielding at the same time and we were able to avoid scheduling errors, etc. which was fantastic)

Attention to detail, great customer service (friendly, helpful staff), willing to accommodate last minute changes AND call attention to errors (qual vendor made mistake with time of interview and Civicom caught the error). Fantastic job, thanks to all that helped!

Operators 100% polite! Operators always early and ready when I dial in. Operators THINK about troubleshooting and tracking down the respondent. Good communication with us moderators. Recruitment for studies is often a challenge and Civicom is never the weak link in the chain – it’s very nice to have ONE STEP in the process that we DON’T have to worry about. Appreciate your support.

I was extremely pleased with the level of service I received from Civicom. I was working with 2 other similar vendors at the same time, and I felt that Civicom outshone them all.

Participant recruitment, project management was great. The groups went off without a hitch and no technology issues. Working with Civicom was very reassuring and the project ran smoothly.

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