Insights From EU Tech Talks Lead to New Marketing Plan

The Challenge How did a U.S. Technology firm find out how European technology managers use their product, and what the best approaches would be to marketing campaigns going forward? The Solution Civicom CiviSelect® was asked to recruit the targeted technology professionals according to very specific criteria identified by our client, involving as many as thirty…

Seeking Political Consensus in the Middle East

The Challenge How did a political consulting firm that was hired by a U.S. agency to gather insights in a Middle Eastern country in order to find common ground among people of clashing viewpoints that were leading to violence, actually get people to talk? The Solution Civicom Marketing Research Serves was hired to find a…

Independent Moderator Goes Global With Civicom

The Challenge How did an independent market researcher in the UK enhance their capability to become a global player in Australia? The Solution The answer was Civicom CyberFacility® web-enabled interviews conducted from the researcher’s own home. Moderator training, plus our expertise in facilitating interviews globally, combined with our 24/7 work environment of live real-time support…

Worldwide Focus Groups Next Stop Western Europe

The Challenge How did a U.S. researcher, in a matter of days, get feedback on common issues experienced by their client’s customers, when the respondents were in five Western European countries and spoke only their local language? The Solution The answer was Civicom CyberFacility® webcam focus groups with simultaneous translation, with transcripts delivered in English.…