Since its inception in 2005, TranscriptionWing™ has been serving various business sectors and niche markets, providing all kinds of transcriptions including market research transcriptions, academic research transcriptions, conference call transcriptions, podcast transcriptions, seminar transcriptions, and video captioning. Already a member of Civicom’s family of companies as its general transcribing service unit, TranscriptionWing™ offers flexible turnaround options that can meet any deadline or budget, making it the most cost-effective option for clients looking for quality audio transcriptions.
Effective January 1st TranscriptionWing™ will be managed by Rebecca West, Global Vice President of Civicom Marketing Research Services. The unit will continue to serve the general transcription market in addition to its expanded marketing research role.
The TranscriptionWing™ expansion opens up a wide range of transcription opportunities for the general transcribing services provider. TranscriptionWing™’s expertise in serving affordable and accurate transcription services will remain a valuable asset to Civicom’s marketing research clients who will now have the expanded and more convenient option to include transcriptions with their projects as they begin or right after an important interview or focus group, making Civicom a one-stop shop for every market research and transcription need. Along with the streamlined benefit for Civicom clientele, customers are also assured high touch customer service and technical support in monitoring the progress of their project requests, consistently accurate transcription quality, and last but not least, a strictly implemented high confidentiality and security of data handling across the board.
TranscriptionWing’s expansion provides valuable new opportunities for quality and affordable transcriptions for Civicom marketing research clients.
Civicom makes it possible to do things with others at a distance — as if they were with you. Civicom is a ‘Proud Champion In the Battle Against the Tyranny of Distance’™. Civicom serves many of the world’s top 100 and 500 largest corporations with advanced communications solutions, and is able to do so at a competitive value due to a next-generation SIP technology platform that was the first implementation of its kind in the U.S. Civicom was founded in 2000 on the premise that a combination of convenience and excellent service at the best value would meet with broad acceptance in the marketplace.
Civicom’s proprietary global audio and web capabilities power Civicom Marketing Research Services, a leading innovator of qualitative research tools. Civicom is the global leader in facilitating telephone and web-enabled IDIs and Focus Groups using Civicom CyberFacility®. Civicom also offers Civicom Chatterbox®, an asynchronous research platform for online communities and bulletin boards, plus the Civicom ThoughtLight™ Mobile Insights App, a mobile qualitative tool for collecting richer in-the-moment insights. Civicom operates in over 96 countries and offers extensive translation services for marketing researchers, as well as transcription services through TranscriptionWing™, and respondent recruiting through CiviSelect™. All of these services are available in Spanish, as well as English, and multiple other languages. Civicom is known among its clients for dedication to service quality and for the company’s motto “Your Project Success Is Our Number One Priority.”