Interviews and Focus Groups for Qualitative Research
CyberFacility® integrates proprietary audio conferencing technology with secure web rooms to facilitate qualitative research focus groups and IDIs worldwide.
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Experience the Power of CyberFacility® in Action
New Feature
Maintain respondent confidentiality with live video blurring and audio masking
Discover The Benefits ofCivicom CyberFacility®
Advanced International Experience
Expand your market research on a global scale. We have extensive experience in facilitating projects in both single and multi-country settings.
Technical Know-How
Our facilitators perform thorough tech checks for each respondent ahead of the sessions to ensure that your project runs smoothly.
Stimuli Support
Showcase optimized visuals that meet your preferences. Combine various forms of stimuli into a single format for an efficient visual presentation.
Facilitation Management
We’re dedicated to helping you achieve project success. Our facilitators will remain with you to provide support throughout each qualitative research focus group and IDI.
We Handle the Details
Details matter in project management. We’ll take care of scheduling, tracking, and deliverables so you can focus on more valuable tasks.
Knowledge of Client Needs
We pride ourselves on our in-depth understanding of market research. We offer customized solutions tailored to your specific needs.
Online Web Rooms
CyberFacility® facilitates webcam IDIs or focus groups with dynamic active-speaker tracking that automatically enlarges the current talker’s video feed. Access sessions instantly on any browser for every participant.
Private Chat
With CyberFacility®, moderators can talk privately with client observers or respondents and download complete chat logs for later analysis.
Respondent Anonymization
Protect research integrity with CyberFacility® by masking respondent identities and replacing real names with aliases.
Optional Watermark Overlay
CyberFacility® prevents unauthorized content sharing and protects proprietary materials across all in-room content.
Robust Interactive Whiteboard
The CyberFacility® whiteboard enables real-time co-creation through movable sticky notes, marking tools, and local media uploads, supporting message testing and storyboarding.
Dynamic Breakout Rooms with Individual Recording
Use CyberFacility® to break participants into smaller groups to complete tasks independently while recording each session for later review.
Expanded Polling Options
Deploy CyberFacility®’s expanded polling options to collect feedback through single-choice, multiple-choice, or short-answer polls.
Local Language
Web Rooms
Access CyberFacility® web rooms in a wide variety of languages, ensuring a localized and comfortable experience for global participants
Transcriptions
Receive 100% human-made transcripts from expert TranscriptionWing™ professionals, with flexible turnaround times ranging from 4 hours to 5 days.
Quillit ® ‒ AI-powered Research Assistant
Quillit® is your research assistant designed to help you sort all of your recordings and transcripts, extract highlights, and produce first-draft reports and summaries more efficiently.
Quillit ® ‒ As Your Project Hub
Quillit® serves as a secure, centralized repository, keeping all your project recordings and transcripts organized and accessible for further analysis.
Quillit ® ‒ PowerPoint Export
Convert research insights into presentation-ready decks directly in Quillit®, so you can focus on strategic analysis rather than slide preparation.
Informative Insights
Success Stories
Our case studies give you and idea of how we've applied creative thinking
to help hundreds of clients with innovative technology solutions that help them gain insights.
