Why Should You Trust Civicom To Solve
Your Respondent Recruiting Challenges?


We facilitate research studies in every facet of market research. This includes web-enabled in-depth interviews and focus groups, mobile ethnography, mobile website and app usability (UX), mobile shopper insights, patient journeys, audio diaries, and online communities, all backed by translation and transcription expertise. Our immense knowledge of the qualitative research process means we will understand your recruiting needs right from the start.


Our knowledge of what makes a successful market research respondent in a web-enabled study is applied to our technical analysis of your screener, as well as our preparation process with each respondent and the support we give you to make sure your team can turn its attention to the research and leave the tech support to us. We are global leaders in web-enabled qualitative technology. This improves the quality and successful outcome of your project.


We have the reach to find the right respondents for your research, whether you’re focused on consumers, B2B, executives, C-Level, financial, medical, youth, education or more. We have the right support team to deliver on client recruitment requests. For any recruiting needs outside of our internal capabilities, we have the right relationships worldwide to identify the respondents required for your study.


Our extensive experience supporting marketing researchers has taught us that success of a study is directly related to effective communication. We start every recruiting project with a kick off call to ensure successful communication from the very start. You’ll see right away how responsive we are – from sharing recruiting updates to collaborating throughout the process to overcome challenges to deliver on your expectations.

Civicom Has Partnered With Schlesinger Group

The global leader in recruitment and project management and the global leader in web-enabled and internet based qualitative solutions have come together to enable researchers and clients to easily connect with research targets to conduct the highest quality online conversations and engagement.
Technical know-how, people know-how and creative thinking are the key fundamentals of our collaboration. We’ve recruited for and facilitated virtually every kind of phone or web-enabled project possible. Together, we set the standard in client-centric online solutions.
We use both web-to-web and phone-to-web solutions to maximize our recruitment success in achieving a highly-engaged pool of participants. As we refine our search, we adapt our techniques for requirements particular to the success of your chosen online method.

Schlesinger Recruits Specifically for Online Qualitative Success

to discuss how our partnership in online qualitative solutions can accelerate
and deepen your insights as a single method or hybrid solution.

We Manage the Recruiting Process
To Make the Most of Your Investment


The success of your project starts with the right recruits. We accept marketing research recruitment assignments we can complete successfully using our internal team or through working with one of our global recruiting partners.


Our recruiting services are local to global and cover single market to multi-market studies with respondents located in the U.S., Canada, Central and South America, Europe, Asia, or the Middle East, in English or a local language.


We provide discussion guide analysis, screener writing and review, respondent technology screening, disposition reporting, scheduling, and participation guidelines for interviews, focus groups, mobile research and online studies.


Our recruiting expertise adds great value when your study involves technology such as webcams or mobile devices. We make sure your respondents meet your study’s tech requirements by assuring they are tech-ready.

Read About the Way We Support Your Need
for Market Research Respondents

Discussion guide analysis for the in-depth interview

Discussion Guide Analysis

We can write the discussion guide or review and edit yours based on the study objectives to help assure the research will get at the desired insights.

Essential tools needed to screen writing and review for focus groups

Screener Writing and Review

We can write the screener or review and edit yours to confirm that the questions asked will produce the desired and qualified project participants.

Moderator screening respondents for recruiting

Market Research Respondent Screening

We confirm respondents’ personal technology strengths as appropriate for the study type, plus their level of internet access and computer compatibility.

Market Researcher scheduling the IDI and focus group interview

Interview and Focus Group Scheduling

Our schedulers manage our 24/7 global projects and respondent tracker, assuring that your respondents will be slotted into the right date and time.

Manager makes sure that the right respondents get paid on time

We Handle Incentives

We make paying incentives easy. We suggest payment amounts, track who is paid, and make the payments to the respondents. We also distribute product samples.

A global market research respondent database shows Civicom's expertise in this field

International Expertise

We recruit globally in almost every country for respondents in multiple languages, provide simultaneous translation, and transcriptions into your language of choice.

Let Us Facilitate Your Recruiting Project!