CiviSelect™ was established in 2013 to fulfill the recruitment needs of Civicom’s existing market research clients. Since its addition to Civicom’s wide range of telephone and web-enabled services, CiviSelect™ has helped many market research firms recruit participants in various countries all over the world, ensuring that researchers get the most value out of their studies with every qualified recruit. Through CiviSelect™, Civicom has helped researchers kick off their projects with the right recruits, therefore saving them valuable time in the process. Clients have time and again given satisfied commendations to Civicom for enabling them to focus on discovering key insights and delivering in-depth reports through the company’s delivery of qualified respondents.
As a global market research services provider, Civicom leverages its expertise and worldwide reach in recruiting respondents for practically every kind of study. Clients are provided with well-recruited respondents from specific markets. Civicom Marketing Research Services thoroughly vets their participation eligibility by applying market research recruitment expertise as well as an experienced understanding of local customs and nuances, taking into consideration the diversity of cultures, languages spoken, economies, and other logistical factors. Participants in a study can be located anywhere within the U.S., Canada, Central and South America, Europe, Asia, Africa, or the Middle East.
Civicom capitalizes on various avenues offline and online for recruiting participants for market research studies, taking advantage of social media networks such as Facebook or Twitter. Other avenues for recruitment include web portals such as niche forums, networking sites, and the CiviSelect™ website where interested individuals can register directly through the Apply for Our Panel link on the website.
Civicom® Marketing Research Services delivers qualified respondents through CiviSelect™ recruitment expertise, helping researchers experience value in their projects.
Respondent recruitment through CiviSelect™ also includes screener writing and review, respondent technology checks, interview scheduling, disposition reporting, incentive processing, and other participation handling for interviews, focus groups, or platform-specific research such as mobile research or online studies.
Civicom Marketing Research Services offers many options to enhance the research process for marketing research professionals. Civicom is the global leader in facilitating telephone and web-enabled IDIs and Focus Groups using Civicom CyberFacility®. Civicom also offers Civicom Chatterbox®, an asynchronous research platform for online communities and bulletin boards, plus the Civicom ThoughtLight™ Mobile Insights App, a mobile qualitative tool for collecting richer in-the-moment insights, offering geolocation plus offline accessibility for places where there is no data connection.
Civicom ThoughtLight™ works with both iOS and Android and is a useful tool for shopper insights, audio diaries and patient journeys. Civicom operates in over 96 countries and offers extensive translation services for marketing researchers, as well as transcription services through TranscriptionWing™, and respondent recruiting through CiviSelect™. All of these services are available in Spanish, as well as English, and multiple other languages.
Civicom Marketing Research Services continues to be at the forefront of innovation and new strategies in marketing research, actively participating in various conferences and networks that engage in developing new techniques with the latest technologies globally. Civicom is known among its clients for dedication to service quality and for the company’s motto “Your Project Success Is Our Number One Priority.”
Civicom Marketing Research Services chooses to be as dynamic as it is innovative; always listening to and acting on clients’ ideas and requests as they see fit. This kind of relationship has paved the way for the development and roll-out of new services.